Customer Relations Manager – Las Vegas, United States‍

Your function at ExpatRide will be to communicate with and care for our customers effectively. The goal is to start them with one or more of our global program services. We work in a very fast-paced environment. Two days are rarely the same.Key responsibilities:

• Keep our database up to date, and timely coordinate with your team members regarding all aspects of the team’s mutual areas of responsibilities.
• We will teach you how to handle all aspects of introducing customers to our programs, answer their questions and overcome any hurdles they present. You will learn how to use the tools that are available to do your job.
• Most communication with customers will be via email. During your shifts, you will be managing our incoming calls, our chat feature and assigned projects. Being able to effectively multi-task is a must.

Hours:Part-time 30 hours, Monday through FridayWork arrangement:Independent ContractorWorkplace: From home in the Las Vegas areaPosition in the organization:You will be reporting to the Director of OperationsWhat we expect from you:

• To learn our global programs well, use common sense, and be a self-driven force and establish yourself as a valued team member, in our fast-paced environment.
• Take responsibility for making sure that all your deadlines are kept, and continually suggest areas of improvements which can better our service and processes. We are a constantly growing company.
• Being very detail-oriented is a must, be well-organized and make sure you always deliver first-class customer service, both in writing and verbally.
• Working hours are approx. 30 hours a week. It will be more at times. Hours will be as assigned, Monday – Friday.
• You should be fluent in English. Additional languages are a plus.

What we offer:

• Pay according to qualifications
• Independent Contractor position
• Great team spirit and wonderful colleagues
• A flexible job with a lot of authority for you to make a difference and grow with ExpatRide

If you are interested, please email COO Kristina Kihlberg at KK@ExpatRide.com. Include application and resume.